Brighton & Hove CC seek business views on Covid Customer Assurance Scheme

B&HCC are considering introducing a Covid Customer Assurance Scheme such as the one in Newcastle.

The scheme standards have been developed nationally and are drawn from the priority actions in the 19 July 2021 guidance, Working safely during coronavirus (COVID-19). https://www.gov.uk/guidance/working-safely-during-covid-19 . The scheme will not reintroduce the old legal requirements.

The advantages to businesses being:

• Demonstrates that the business is actively adopting measures to prevent the spread of COVID

• Includes a visible sign that highlights what the expectations are of customers and reinforces national messaging

• Provides a feedback mechanism to report businesses who are not abiding by the requirements of the scheme

• Differentiates those businesses who are part of the scheme from those who are not

• Provides positive marketing for the business to use

BHCC are keen to seek feedback from business and potential customers view on adoption of a scheme:

If you are a businesses do you think it is something you would join? Please contact Nick Wilmot, Project Lead on nick.wilmot@brighton-hove.gov.uk with any comments.